About Us:

Shenzhen EliteLED Electronics Co.,Ltd specialized in LED indoor display and Outdoor led display , small pixel pitch LED Wall. It is a leader in the field of led optoelectronics integrated operational services. Over these years, EliteLED has been not only concentrating in researching in the field of the led technology and the production of led video wall ,sales and services, but also committing to providing customers with comprehensive solutions. The led display product sell well in Asia, Europe, north America, south America, Africa, and Oceania more than 100 countries and regions.

After Sales Service:

1. Telephone investigation: Our after-sales team will phone the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.

2. Free guarantee repair (including labor and material); free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

3. Responding time: Upon receiving user’s notification, we ensure 24-hour after-sales technical support.

4. Spare parts: Necessary spare parts are provided together with products to customers.

5. Free technical training: Integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.

6. Software upgrade: Lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.