FAQ:
Q1. Can I have a sample order for led display screen?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 15-20 days.
Q3. Can i customize the screen size ?
Yes , we can according to your size to produce.
Q4. Is it OK to print my logo on led screen product?
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
Q5: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q6: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control
system and the defective rate will be less than 0.002%.
Secondly, during the guarantee period, for defective products, we
will repair for free and resend them to you, we both sides pay for
the freight cost together, each half.
Our Service and Mission:
EliteLED has a perfect service system, including pre-sale service,
in-sale service and after-sale service. To provide high quality
service for our customers, we train every salesman with necessary
product maintenance knowledge and organized a Technology Supporting
Department with a group of excellent and professional engineers.
Any problem you can contact us at any time you like.
Why Choose Us?
1. Your inquiries will be replied within 12 hours!
2. Our sellers speak English and Spanish. Engineering men speak
English.
3. Make considerate solutions based on your situation and requests.
4. 365 days after service support.
5. All life guarantee and free charge within two years.
6. Protection of your sales area, ideas of design and all your
private information.
7. Top Quality + Reasonable Price + Responsible After Service =
Successful & Win
